Terms & Conditions
Booking Terms & Conditions
You agree that the Booking Form and these terms and conditions form part of your agreement with us. You confirm your agreement to these terms and conditions by paying the initial deposit, confirming your acceptance of our terms and conditions or by signing this agreement. If you have any questions about the Booking Form or this agreement, please do not hesitate to contact us.
1.1 Us / We means the Tavernetta Function Centre Pty Ltd as trustee for the Tavernetta Function Centre Trust ABN 71 010 787 596 trading as Tavernetta Function Centre and its successors and assigns.
1.2 You includes the client booking the Function or requesting goods or services from us and includes the client named in the Booking Form or identified in any other documents relating to or forming part of this agreement.
1.3 Kitchen means any one or more of the kitchen facilities, food preparation or food storage facility and any equipment contained in the Tavernetta Premises.
1.4 Function includes any function, event, meeting or activity.
1.5 Tavernetta Premises includes all or any part of the Tavernetta Function Centre, any outdoor areas, the car parking areas and the land on which the Tavernetta Function Centre is situated.
1.6 Tavernetta Property means any property, furniture, fixture, fittings, chattels or equipment owned, leased, used or available for use by and includes any property, furniture, fixtures, fittings, chattels and equipment kept, situated or fixed in, on or about the Tavernetta Premises.
2.1 You must pay to us the initial deposit and payments towards the total expected spend for the Function in the instalments and amounts stated in your Booking Form or as advised by us. The initial deposit is to be made on or before the return of your Booking Form. If the initial deposit is by way of cheque, we will not issue a receipt and confirm the booking until the cheque has cleared.
2.2 In addition to the initial deposit, you may be required to pay to us a bond stated in your Booking Form or as advised by us.
2.3 The bond (if any) will be reimbursed to you within 2 weeks after the end of the Function so long as you have complied with all your obligations under this agreement. The bond may be applied by us to any loss incurred by us due to a breach by you of your obligations under this agreement or due to any loss or damage to Tavernetta Property or the Tavernetta Premises caused by or contributed to by you or your guests.
2.4 You must pay the final payment of the total expected spend for your Function by the date stated in your Booking Form.
2.5 Payment will be accepted by cash, most credit cards (Diners Club and Amex incur a 3% surcharge), EFT or direct deposit to us, and by bank cheques made payable to us. In the case of a personal cheque, the cheque must be presented 14 days before the Function or you agree to pay for a special clearance for any personal cheque.
2.6 Personal cheques will not be accepted for any extra costs to be paid at the end of the Function. Payment at the end of the Function must be by cash, credit card or EFT.
2.7 If you request a bar service, you agree that there is a takings guarantee for the bar service of $250 plus GST to help cover the costs of bar staff. If takings at the bar are lower than $250 plus GST then you will be charged the difference which will need to be paid to us at the end of the Function.
2.8 A 10% surcharge will be payable on Sundays to all food and beverage charges. A 25% surcharge will be payable on public holidays to all food and beverage charges. A $3.50 surcharge per person per course will apply for alternative food or beverage drops.
2.9 If your Function extends 30 minutes or longer beyond the pre-arranged ending time, a labour surcharge of $5 per person attending the Function per 30 minutes will apply.
2.10 For the purposes of this agreement, the total expected spend for the Function is to include the total of expected food and beverage spend and function room and equipment hire.
2.11 Unless otherwise stated, all amounts payable by you under this agreement are inclusive of GST. 2.12 Late payments by you will incur interest of 10% from the date payment is due to the date actual payment is made in full.
3 Cancellation of Booking
3.1 Notification of cancellation of your booking by you must be made in writing to us for you to receive a refund of your initial deposit and any other payments under this agreement made by you.
3.2 If you give us 180 days or more notice of cancellation of your booking, we will pay you a full refund of the initial deposit and any other payments made by you.
3.3 If you give us between 61 days and 180 days notice of cancellation, we will pay you a full refund of the initial deposit and any other payments made by you less all costs incurred by us for you or towards your function and only if we successfully re-book the relevant function room to cover the date or period of your original booking.
3.4 If you give us less than 60 days notice of cancellation of your booking, 100% of your initial deposit will be forfeited to us and any other payments under this agreement made by you will be refunded.
3.5 If you give us less than 14 days notice of cancellation of your booking, 100% of your initial deposit will be payable or forfeited to us and 50% of the expected total spend for your Function will also be payable to us or forfeited to us if already paid by you. The balance moneys (if any) paid by you will be refunded to you.
4 Guaranteed Numbers
4.1 Guest numbers are to be confirmed by you to us no later than 14 days before your Function. Numbers given at this time will be the minimum number of guests for your Function. However, the final payment due to us will be based on the higher of the actual number of guests or the minimum number of guests previously agreed or confirmed by you.
4.2 Increases to the confirmed number of guests will be accepted by us up to 7 days before your Function (subject to being able to accommodate and cater and source ingredients or goods for the increased number of guests) and the final payment due by you will be adjusted accordingly.
4.3 We will not be required to cater for anyone attending the Function in excess of the final numbers confirmed under clauses 4.1 and 4.2. We may decide to cater for any guests at your Function in excess of the final numbers previously agreed or confirmed by you.
5 Final Function Details
5.1 You must confirm with us in writing at least 14 days before the date of the Function your requirements for audio visual equipment, entertainment, room set up, table or seating plan arrangements, displays and/or decorations, food and beverage requirements, running schedule of the Function and start to finish requirements.
5.2 We will tell you if the details of any proposed displays or decorations advised by you are not approved by us. You agree that nothing is to be nailed, screwed, glued, pinned or affixed on any property in or on the Tavernetta Premises unless agreed in writing by us.
5.3 No special effects including smoke machines, special balloon events or pyrotechnics/fireworks can be operated in, on or at the Tavernetta Premises without our consent. You will be liable for actions, suits, claims, proceedings, demands and costs (including solicitor and client costs), expenses and losses sustained or incurred by us including any damage sustained to Tavernetta Property due to, arising out of or in connection with the use of any such special effects.
5.4 You agree to pay for any damage, loss or repairs incurred by us or the Tavernetta Property or Tavernetta Premises arising from or as a result of any conduct, action, negligence, misuse or act or omission by you or your guests.
5.5 Unless already stated in correspondence or communications with you, we will tell you if any the details for the Function referred to in clause 5.1 incur additional costs at the time of your booking or at any time before, during or after the Function.
6 Final Payment
6.1 Final payment by you based on the minimum number of guests must be made at least 14 days before the date of the Function. Please note that food ordering, food preparation or set up of the Function may be delayed by us if you have not made final payment as required by this agreement.
6.2 Any additional charges incurred at or for the Function are to be paid by you by cash, credit card or EFT before or at the end of the Function.
6.3 Once your booking for the Function is confirmed by us, the price quoted by us will not change except for any changes requested by you, any menu or food or beverage changes requested by you, any set up requirements changed by you or if the number of guests attending the Function is charged by you or if otherwise agreed by us in writing.
7 Duration of Function
7.1 The relevant Function must conclude at the agreed time as detailed in your Booking Form or other correspondence or communications with us.
7.2 There will be no time extension given to the stated finish time unless agreed with us before or during the Function.
7.3 If the Function continues beyond the agreed time, you agree to pay for additional charges and fees for room or equipment hire, food, beverages, liquor, labour or security services or other goods or services supplied to you or in respect of the Function during the time extension or continuation of the Function. You agree to pay us any additional costs for workers and security costs incurred by us or you to facilitate the extension or continuation of the Function.
7.4 Except by prior arrangement, you and your guests must vacate the Tavernetta Premises by midnight. At all times you and your guests must not create a noise or nuisance that may affect or impact on our neighbours or the adjoining residential properties. You must ensure that all of your guests are aware of and comply with this condition.
8.1 You must ensure that you supervise your children and that your guests supervise their children at all times before, during and after the Function and whilst on the Tavernetta Premises.
8.2 All children over 15 years of age will be charged as an adult for their food consumption.
8.3 You agree that if children are to be present at your Function, we may require security personnel to attend your Function at your cost.
9.1 Where you or your guests have by your conduct or actions created cleaning requirements over and above the normal cleaning requirements reasonably expected by us to occur, a cleaning fee of $66 (including GST) per hour will be payable by you.
9.2 No confetti, rose petals, rice, glitter or similar items are permitted to be used on the Tavernetta Premises (indoors and outdoors). A cleaning fee of $66 (including GST) per hour will apply if confetti, rose petals, rice, glitter or similar items have been used at, in or on the Tavernetta Premises.
9.3 You must remove all your permitted decorations at the completion of the Function.
9.4 You must ensure that all refuse or rubbish generated by you or your guests from or by your Function (eg gift wrapping or decorations) is properly disposed of by you or guests.
10 Damages and Indemnity
10.1 We are not liable for any loss or damage sustained to the Tavernetta Premises by you or your guests attending the Function.
10.2 You are liable for any liability, loss or damage sustained or incurred to the Tavernetta Premises or Tavernetta Property caused or contributed to by you or your guests.
10.3 We are not liable for any loss or damage to any vehicle owned, leased or used by you or your guests whilst parked on or near the Tavernetta Premises or any nearby streets.
10.4 Any property brought on or to the Tavernetta Premises by you or your guests will be at your or your guests’ sole risk. We are not liable for any damage or loss of gifts, chattels or other goods left at or on the Tavernetta Premises before, during or after a function. All gifts, chattels or other goods belonging to you or your guests attending a function must be claimed and removed from the Tavernetta Premises at or before the end of the function unless other prior arrangements have been agreed with us in writing.
10.5 You will attend, conduct or hold the function at your own risk. You agree to indemnify and keep indemnified us, our officers, our workers, employees or contractors and your guests against all liability, damage, loss, injury, death or costs which may be incurred by us, our officers, our workers, employees or contractors or your guests due to any person suffering death or injury before, during or after the Function or due to a loss of property or damages incurred directly or indirectly as a result of the holding or the conduct of the Function or because of the conduct of you or your guests except where such death, injury or loss of property arises or has arisen as a result of wilful negligence by us, our officers, our workers, employees or contractors.
11 Responsible Service of Alcohol
11.1 You must conduct the Function in an orderly way and in full compliance with all laws and the rules and regulations of the Tavernetta Function Centre. You must ensure that your guests comply with those laws, rules and regulations. You and your guests must also comply with all reasonable directions given by or for us.
11.2 You and your guests must comply with all current laws relating to the supply of liquor.
11.3 We support the responsible service of alcohol and have a range of non-alcoholic beverages available for supply.
11.4 You agree that licensing laws prohibit the service of alcohol to underaged, unduly intoxicated or disorderly persons.
11.5 We may refuse service to persons appearing underage who cannot produce photo identification or persons displaying a disorderly or intoxicated behaviour, and exercise any rights we have at law that apply before, during or after a function if alcohol consumption rate is considered by us to be or likely to be excessive.
11.6 We will be entitled to remove any person from the Function or the Tavernetta Premises whose behaviour, in our opinion, is objectionable, improper or undesirable.
11.7 You and your guests must not at any time bring or consume food or beverages on any dance floor.
11.8 You or your guests must not take uneaten food provided by us (except for celebratory cakes supplied by you) or remove any alcohol or beverages from the Tavernetta Premises.
12 No Food & Beverages by You
12.1 You or your guests must not bring any food, beverages or alcohol of any kind into the Tavernetta Premises not approved by us in writing.
12.2 You must ensure that your guests attending the Function do not bring any food, beverages or alcohol into the Tavernetta Premises that have not been approved by us in writing.
12.3 You agree that the Tavernetta Function Centre is licensed premises. You must ensure that you and your guests comply with the Liquor Act 1992 at all times before, during and after the function.
13 Hours of Service under the Liquor Licence
13.1 Hours of service under our liquor licence conditions are 10am to midnight Monday to Sunday.
13.2 Last food, beverages and alcohol are to be announced half an hour prior to the scheduled finish time or half an hour prior to our closing time.
13.3 Exceptions to our hours of service include Anzac Day, Good Friday, Christmas Day, New Years Eve or such other trading hours restrictions under the Liquor Act 1992.
14.1 You agree that the Tavernetta Premises are non-smoking, except for designated smoking areas.
14.2 Smoking is permitted in designated smoking areas only. You must properly and safely dispose of any cigarettes. 14.3 No food, beverages or alcohol is permitted to be taken or consumed in designated smoking areas.
15 Entertainment / Music
15.1 We may control the quality, style and volume of any music or entertainment before, during or after the Function. You may arrange your own music or entertainment but you are to discuss the details with us in the first case.
15.2 You are liable for any costs incurred by us arising from any music, band or entertainment activities organised by you and/or the set up, breakdown or packing up of any equipment used or available for use for or in connection with any music, band or entertainment at the Function.
16.1 All deliveries to us must be advised and agreed upon with us and sent no earlier than 72 hours before the function and must be marked with the name of the Function.
16.2 You will be liable for organising and the cost of the delivery of any furniture, equipment or other goods to be supplied by you for the Function.
16.3 We do not have storage facilities at the Tavernetta Premises and the function rooms booked by you are available only for the duration of the Function.
16.4 Goods left at the Tavernetta Premises without our prior arrangement will be taken to be abandoned by you.
17.1 We may exclude or eject any or all objectionable persons from the Function or the Tavernetta Premises without any liability to you or anyone else.
17.2 We do not have to provide security for your Function unless we have agreed in writing to do so and you have agreed to pay for all security costs. You agree that to help protect property or persons, security may be required by us for your function at any time before, during or after the Function. Security can only be engaged by us and all costs of security arrangements and personnel are to be passed on to you. You agree that we may be required to hire licensed and professional security in connection with your Function for periods before, during or after the Function.
17.3 You agree that we may use and maintain one or more security cameras and equipment at the Tavernetta Premises. You agree that we may record for security purposes your Function and/or the use of the Tavernetta Premises by you or your guests.
18 Function Room Hire
18.1 You reserve the number and type of rooms as detailed in your Booking Form or in other correspondence or communication with us on the times, dates, rates or charges set out in your Booking Form or as advised by us to you at any time.
19 Special Terms and Conditions for the Dry Hire of Function Venue and the Kitchen
19.1 If you have agreed with us to dry hire a function room or the Kitchen for a private Function, then this clause 19 will apply.
19.2 You agree that all of the food is to be supplied by you for your Function.
19.3 You agree that all of the food to be supplied by you for your Function is not to be supplied for a fee or profit or as part of or in furtherance of a business.
19.4 You warrant to us that at all times the food supplied by you for your Function is and will be safe for human consumption and use.
19.5 You agree that we will not supply food or food items for your Function and that we are not responsible in any way for the supply or serving of any food or food items by or for you at your Function.
19.6 You agree to pay for labour costs incurred by us to provide personnel to provide security to ensure that no damage or misuse occurs to the Kitchen, any equipment, any goods or stock in the Kitchen at any time before, during or after your Function.
19.7 You agree to be liable for all costs of cleaning up the Kitchen and any equipment, goods or stock in the Kitchen arising from your hire or use of the Kitchen or any equipment or goods in the Kitchen in connection with your Function.
19.8 You agree to be liable for any damage, loss or repairs to the Kitchen, any equipment, goods or stock in the kitchen or the Tavernetta Premises for or in connection with or arising out of any use, misuse of the Kitchen, or any use, misuse or loss of any equipment, goods or stock in the Kitchen or the Tavernetta Premises by or for you or by any person assisting you, working for you, employed or contracted by you or attending your Function.
19.9 You agree that you will be solely responsible to obtain, hold and maintain any food licence or other licence that may be required by law or any regulation for or in connection with the supply of food or food items by or for you at your Function.
19.10 You agree that our food licences are not being used or to be used and do not cover the supply of any food or food items at your Function as no food or food items are being supplied by us for your Function.
19.11 You agree that you will be solely responsible to obtain, hold and maintain adequate and sufficient insurance to cover the holding of your Function at the Tavernetta Premises and to cover the supply of food or food items by or for you at your Function.
19.12 You agree that we will not be providing any food ingredients, food items or any assistance with the preparation, supervision of the preparation, catering, distribution or serving of any food or food items supplied by you at your Function except as agreed in writing with you.
19.13 You agree that we are not responsible in any way whatsoever to any person for or in connection with the supply of any food or food items by or for you at your Function.
19.14 You agree that any assistance or staffing supplied by us in connection with the preparation, heating or serving of any food items prepared by or for you is done on a labour hire charge only on your behalf and as your agent for you.
19.15 You agree to indemnify us and our officers, employees and shareholders from any claim, liability, loss, damage or expense incurred or suffered by us, our officers, employees or shareholders for or in connection with: (a) the supply by or for you of any food or food items at your Function; (b) any death, injury or illness caused to any person due to the supply by or for you of any food or food items or the supply of any food or food items that are unsafe, unhealthy or that may cause any person any illness, sickness, food poisoning or harm; and (c) any other act or omission or wilful damage or neglect caused by or on behalf of you or any other person working for or contracted or subcontracted to you.
20 Service Providers
20.1 We accept no responsibility or liability for any service provider engaged, retained or used by or for you. You are solely liable to pay for your service providers.
20.2 You must ensure that all service providers comply with our guidelines and directions for noise levels, access, set up and general conduct and behaviour whilst in, on or about the Tavernetta Premises.
20.3 We will not be liable for any loss or damage caused or suffered to any person or any property, which is due to, or contributed to by the negligence, acts or omissions of any service provider.
20.4 You agree to indemnify us in respect of any loss or damage caused by any service provider engaged, retained or used by or for you at any time. 20.5 We do not have to control or supervise any of the service providers engaged, retained or used by or for you.
20.6 Food and beverages for photographers, videographers, disc jockeys and service providers are not included unless expressly stated in writing. Food and beverages may be provided at the cost or rates as detailed in your Booking Form or as advised by us to you at any time.
21 Contract Performance & Disclaimer
21.1 We will not be liable for any non-performance of any of our obligations under this agreement if our non-performance is caused or contributed to by riot, fire, flood, storm, electricity or gas disruption, industrial dispute, terrorist acts, acts of God, government regulations and other force majeure events or any other reason beyond our control.
21.2 We will use our reasonable efforts to relocate your Function to another function room or area on the Tavernetta Premises if possible and you must accept such substitution without compensation.
21.3 If it is not possible to relocate your Function to another room or area, reasonable efforts will be made by us to relocate your Function to a suitable venue but we are not liable for any delays or additional costs incurred by you due to or as a result of the relocation of your Function.
21.4 You agree to indemnify us from and against any action, claim or demand whatsoever which arises or may arise as a result of a function at the Tavernetta Premises which has been organised by you.
21.5 Where matters beyond our control impair or prevent us from performing any of our obligations under a confirmed booking, you agree to release us from all liabilities.
22 Your Default
22.1 If you fail to pay the initial deposit or any balance moneys or if you otherwise fail to comply with any of the terms or conditions of this agreement then, in addition to any other rights we have, we may suspend or end the supply of any one or more goods or services under this agreement or we may terminate this agreement and may make all reasonable efforts to re-book the room for the date or period of your Function.
22.2 If you default in the payment of any moneys due to us then all moneys will immediately become payable. We may charge interest at the rate of 10% per annum on all amounts due plus a $25 per month accounting fee from the date the payment is due until the date of actual payment.
22.3 You must pay to us any legal or other costs reasonably incurred by us to enforce this agreement or to recover any moneys payable to us by you under or in connection with this agreement.
23 Trade Promotions, Art Unions and Competitions
23.1 You agree to comply with all laws, regulations, rules and directions of any government authority relating to competitions, trade promotions, art unions or gaming activities at or in connection with your Function.
24 Consent to Use of Images and Display of Memorabilia
24.1 You agree to us using, reproducing and disclosing any photographic or video images, sounds or data of or relating to your Function, you or your guests taken by or for us in any promotional, marketing or advertising materials for the Tavernetta Function Centre.
24.2 You agree to us using testimonials in any promotional, marketing or advertising material for the Tavernetta Function Centre.
24.3 You agree to the display at the Tavernetta Premises of any memorabilia, favours, bonbonnieres, decorations or other materials from your Function.
24.4 You and your guests will make no claims against us for any payment or fee for appearing in any promotional, marketing or advertising material for the Tavernetta Function Centre, and release and indemnify us from any claims arising out of the use of any photos, videos, film, images, sound or data.
25.1 If any provision of this agreement is illegal, void, invalid or unenforceable for any reason, all other provisions which are self-sustaining and capable of separate enforcement will, to the maximum extent permitted by law, continue to be valid and enforceable.
26.1 If at any time either party needs to serve a notice upon the other then the service of such notice on you by us must be to the address specified in the Booking Form and service on us by you will be at the following address: Tavernetta Function Centre, c/- Level 2, Building F6, 259 Handford Road Taigum Qld 4018, Attention: The Manager.
27.1 This agreement is taken to be made in Brisbane and will be governed by the laws of Queensland.